I bought a mattress, can you take the old one?
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Yes, we currently offer a pickup service. It is important to note that this request must be made at the time of purchase.
If you did not do so during the purchase process, you can contact the supplier's Customer Service to modify the order and request collection. The supplier's contact details are available on the corresponding product page or in the order confirmation email.
Please note that the shipping of DreamMaker products, as well as bases, includes assembly and secure home delivery. Since the product is very bulky and complex to manage, the entire process is carried out through our supplier's internal logistics.