How can I contact Customer Service?
To contact our Customer Service, you have two options depending on the type of product:
- Housewares and Bedding: If you have any queries or need assistance regarding housewares, sheets or any other type of bedding, you can contact our customer service team directly through our email or by completing the contact form available on our website.
- DreamMaker Products (Mattress, Foundations, and Pillows): For any queries or support related to mattresses, foundations, and pillows, you will need to contact the supplier's customer service center directly. The supplier's contact details are available on the relevant product page or in your order confirmation email.
Housewares and bedding - Customer Service
Monday - Friday: 8am - 6pm CET
Email: store@melia.com
DreamMaker Products - Customer Service
Monday - Friday: 9am - 9pm CET
Saturdays and Sundays: 11am - 9pm CET
Contact phone number: +34 900 107 937 / +34 608 964 711
Email: hola@pikolin.com